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ted_yosem
Sound technical content, curated with aloha by
Ted Mooney, P.E. RET
Pine Beach, NJ
finishing.com -- The Home Page of the Finishing Industry


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  The authoritative public forum
  for Metal Finishing since 1989

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How can I get rid of a scratch in my toilet bowl?

Quickstart: The most frequently recommended product, and readily available, is Barkeepers Friend this on eBay or Amazon [affil links] . Several other products were found effective as well.
And next time avoid scratches by not using a regular snake or coat hanger, but a toilet auger this on eBay or Amazon [affil links] (the first foot or so of the snake is within a protective tube :-)




Q. Recently, I was flushing the toilet and suddenly the water was rising instead of draining out. The nearest available remedy was a coat hanger, which I used to clear the blockage. Now I am left with a scratch on the inside of the toilet bowl and need some ideas on how I can get rid of the scratch and restore the toilet bowl to it's original colour.

Thank you !

REUBEN O [surname deleted for privacy due to age of posting]
- KAMLOOPS, BC, CANADA
2003


? What is the bowl made from?

trevor crichton
Trevor Crichton
R&D practical scientist
Chesham, Bucks, UK


Q. This is a response to Trevor Crichton who asked me what the toilet bowl is made of...I checked and it is made from Vitreous china. I guess the best way to describe the scratch is that it is just as though someone wrote with a pencil except I cannot erase it.

Reuben O [returning]
- Kamloops, BC, Canada


Toilet Auger
toilet_auger
on eBay or

Amazon

(affil links)

A. An earlier Q&A suggested a pumice stick this on eBay or Amazon [affil links] for getting "pencil-like" scratches off porcelain. You might try that.

But as a former plumber's helper, let me warn the readers "for next time". You don't use a "snake" for a toilet because, yes indeed, it will scratch it as Reuben discovered. Rather, you use a "toilet auger this on eBay or Amazon [affil links] " which is the same idea as a snake, but the snake is enclosed in a rigid plastic-covered tube down to where the water starts flowing up again--out of the line of vision.

Ted Mooney, finishing.com
Ted Mooney, P.E.
Striving to live Aloha
finishing.com - Pine Beach, New Jersey


A. Reuben,

First of all, why don't you go to your local plumber and ask him?

Secondly, don't use sharp metal gouging things on enamel.

Thirdly, get some touch up paint ... as most of the toilet bowls in Canada are ceramic and white, get some high quality touch up paint not a latex, that's fersure! Preferably a lacquer paint ... and after drying the scratch, DON'T put in any water after painting for a good 24 hours. OK?

Our kitchen sinks happen to be white enamel and a dent/scratch is now no longer visible after being painted.

freeman newton portrait
Freeman Newton [deceased]
R.I.P. old friend (It is our sad duty to
advise that Freeman passed away 4/21/12)



A. You can use a slurry of calcium carbonate (chalk) and try to polish the mark out. Alternatively, use dental chalk - the type that is sold to smokers to remove the stains from their teeth. You may find it easier to drain the toilet down before you do it. If the mark is very resilient you may have to use a fine grinding paste or even pumice, but the more aggressive the polishing, the more likely the area will be damaged. Your local hardware store may also be able to offer some advice.

trevor crichton
Trevor Crichton
R&D practical scientist
Chesham, Bucks, UK


thumbs up sign  Many thanks Trevor! I scratched the bowl with a metal topped brush and my wife said 'We'll need to get a new bowl!' Picture her delight when the pumice stone this on eBay or Amazon [affil links] worked a treat! Thank you!

Charlie Johnston
- Newcastle Upon Tyne UK
August 8, 2009


Suggest:
Wear Gloves this on eBay or Amazon [affil links]
Drain Bowl to below scratch
Scrub with Scotch Brite this on eBay or Amazon [affil links] and Ajax this on eBay or Amazon [affil links] cleanser.
The bleach, abrasive and cleaner always clean out the pot and pan marks in my sink so I suspect that it will do the same with the iron mark from the hanger.

Jon Quirt
- Minneapolis, Minnesota


A. From your description the scratch sounds like what is commonly known as a 'metal mark'. These are often seen in kitchen sinks. The easiest way I've found to remove them is with a cleanser containing oxalic acid such as Barkeepers Friend this on eBay or Amazon [affil links] . Don't use with a sponge, they dissolve! Use paper towels or a rag. Sprinkle it on the wet surface, spread it around, let it set 30 to 60 seconds, then scrub the mark off. Works every time! It does dry out the hands pretty well, so you may want to wear rubber gloves this on eBay or Amazon [affil links] .

Tom Gallant
- Torrance, California
2003


thumbs up sign I got my toilet bowl scratched badly today when trying to unclog it with a metal snake, and thought my toilet was ruined. Then I read the post from Tom about the Barkeepers Friend, and Tom. . . I am eternally grateful! This worked perfectly! I can't believe it! THANK YOU!

Elin [surname deleted for privacy due to age of posting]
- Port St. Lucie, Florida
2005


thumbs up sign I read these posts and bought some of that Barkeepers Friend this on eBay or Amazon [affil links] . Man. I don't know if there are similar home or commercial equivalents, but that stuff works. I scratched my wife's precious toilet hacksawing off rusty bolts trying to change the toilet seat. Actually not scratched, rather the metal shavings from the old blade and bolt were ground into the porcelain and looked like big scratches. I contemplated touch up paint, but tried this stuff first. Voila! She threatened to buy a new (expensive!) replacement toilet... not now!

Dennis C [surname deleted for privacy due to age of posting]
- Westboro, Massachusetts
2005


thumbs up signTOM: Can't thank you enough for your post. You turned a 4 day problem into a 10 minute job.

David Reckard
- Highland Beach, Florida USA
July 31, 2014


thumbs up sign  THANK YOU TOM!!! I read your post as I searched in a desperate effort to avoid having to replace our toilet scratched by the snake. Barkeepers Friend this on eBay or Amazon [affil links] removed all the scratches effortlessly and the stuff is cheap! You saved us the cost of a new toilet.

Karen Reinhart
- Portland, Connecticut, USA
February 28, 2016


I read this forum a week ago. I was looking for something to get scratches off my cousin's toilet bowl. Long story short, we had a plumber come out to fix her toilet because the flush was not powerful. He used a snake to flush everything down. His snake got stuck. So he scratched the heck out of her toilet. I was freaking out, because it's not like it was my house. Tried a whole bunch of cleaners she had at her house and nothing worked. So after reading this form I went out and got some Barkeepers Friend. And it was like a magic. I poured it in, and cleaned it with a brush. The scratches came right off. This stuff is the best. And it only cost me $2.99. Not a $100 - $300 for a new toilet bowl.

Neda L [surname deleted for privacy due to age of posting]
- Washington DC
2006


Barkeepers Friend is excellent at removing gray marks from porcelain. If you don't want to order it on-line you can find it at Williams-Sonoma.

Lisa Roark
- Indianapolis, Indiana
2007


A. Hi All

I had the same problem today, Finally I removed all the marks with HARPIC - POWER PLUS from Reckitt Benckiser this on eBay or Amazon [affil links] .

Regards,

Saheen M.
- Calicut, Kerala, India
2007




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sidebar







sidebar

Q. Hi,
The baking soda [in bulk on eBay or Amazon [affil links] idea was great. It helped the scratches in my toilet bowl. Some dumb contractors have been dumping white cement into the toilet after their work. This has caused it to settle and stick to my toilet as its a apartment building and I'm the first floor.

I had no choice but to turn off the water, dry the toilet and to scrape it off but in the process I scratched the toilet pretty badly. Your baking soda idea worked it took most of it off. I'll try again as my baking soda was expired.

Anyone out there know how to dissolve white cement that is stuck in a toilet. It's going to happen again, so if there is some mixture or something I can use in to make it dissolve please tell me. I'll really appreciate it.

Sarah J [surname deleted for privacy due to age of posting]
- Melbourne, Australia
2007


thumbsdown Complain to the landlord, Sarah. That is the wrong disposal method and could become very costly to him.

Ted Mooney, finishing.com
Ted Mooney, P.E.
Striving to live Aloha
finishing.com - Pine Beach, New Jersey


Q. Hi,

I have tried telling he doesn't seem to care. So any ideas as to what will dissolve white cement that is in water. It somehow lines the bottom of the toilet and no matter how hard you try to scrub it won't budge. My toilet is fairly new the water saving kind without the very powerful force like old toilets.

Help me please! if you know what'll dissolve it tell me I'll buy and keep it so when it does happen again. I'll know what to do.

Sarah J [returning]
- Melbourne, Australia


Q. I moved into a new apartment last week. the previous tenants poured white cement into the toilet bowl and I can't get it out. it looks quite awful. Someone else too has the same problem but no one seems to have given an answer. kindly help.
P.S. tried telling the landlord but he says now that's my problem.
hazel

hazel b [surname deleted for privacy due to age of posting]
education - bahrain
July 18, 2009


A. Hi, Hazel. I tried to offer the answer that tenants must not consider it their responsibility to repair damage of this type, particularly because it may include extensive hidden damage. The landlord may face many thousands of dollars in repairs if the cement blocks a low spot in the pipes. Put it in writing that it was there when you moved in.

Muriatic acid this on eBay or Amazon [affil links] will probably dissolve the cement, but it is dangerous enough that it should be done by an experienced plumber, not someone who has never used it. And you will be accepting responsibility for consequential damage if the landlord claims the acid rather than the cement hurt the system. I think you'd be better off replacing the toilet than doing that.

Regards,

Ted Mooney, finishing.com
Ted Mooney, P.E.
Striving to live Aloha
finishing.com - Pine Beach, New Jersey




Q. HI! TODAY I WAS CLEANED MY TOILET BOWL WITH A X SCRUB FREE DETERGENT, AND WHEN I RINSE I SEE THAT THE BOWL TURNED GREY, CAN YOU PLEASE HELP ME TO FIND ANY PRODUCT TO BRING BACK AGAIN THE WHITE COLOR?
PLEASE ASAP
THANK YOU

Giovanna D'Amico
- MASTIC, New York
2007


Would you believe I used a toilet auger tonight and I still managed to scratch my toilet? I never used one before and the instructions were wrong or way too vague. The instructions read: 1. Pull handle to upward to position boring head at the end of tube. 2. Carefully insert end into toilet bowl so as not to scratch porcelain. Rotate handle clockwise while gently pushing handle downward. 3. Pull handle back to original position, remove tube slowly and flush toilet.
When first reading these instructions, I mistakenly thought "end of tube" meant the top end; if you would see picture along with instructions, you would understand why I thought this. After a couple of tries, but after the damage had already been done, I understood what I was doing wrong - a little too late!
I'm just glad there are some suggestions here; going to try a couple.

Kay Knopp
- Shippensburg, Pennsylvania
2007


thumbs up sign Like others, our toilet bowl was scratched considerably whilst being unblocked with a metal snake auger. I tried Barkeepers Friend as recommended on this site, and it was amazing. The toilet looks like new again! Thanks.

Sharon Jones
- San Jose, California
April 30, 2008


A. I had scratches on my toilet bowl resulting from using a plumbing snake. From this forum, it looks like Barkeepers Friend works miracles. Since I had some Barkeeper's Friend liquid soft cleanser this on eBay or Amazon [affil links] around, I tried it out. I poured 1/2 cup in the toilet and let it sit for 2-3 hours. I didn't do anything else, just pour it in. Later, I simply flushed and voila, the scratches are totally gone. It is indeed a miracle.

Bart Leeson
- Santa Clara, California
May 8, 2008




Q. Hi there,

A couple months ago, I had a relative, who was trying to be helpful, pour some 'comet' down our toilet bowl and unfortunately they let it sit there for at least half an hour. When I finally saw this and flushed the toilet, the paint on the porcelain appeared to be chipped. My toilet is white and I can actually see the underlying beige color of the chip marks. It really looks bad, and I would like to paint it. Considering the chip marks are actually in the bowl itself is there any paint that anyone can suggest that can stand the continuous water immersion? I heard that Rustoleum does not work if water is consistently in contact with the surface.

Julie Daniel
- Laval, Quebec, Canada
August 11, 2008


A. Hi, Julie. Unless toilet bowls in Quebec are very different than in the USA, I find this very strange. My mom, my wife, and I have used Comet in toilet bowls as long as the product has existed. My suspicion is that the toilet was originally beige and somewhere along the line someone already painted it, and that the Comet attacked the paint, revealing the beige color porcelain.

Regards,

Ted Mooney, finishing.com
Ted Mooney, P.E.
Striving to live Aloha
finishing.com - Pine Beach, New Jersey


thumbs up sign I totally scratched the whole interior of my toilet bowl with the "snake". the original bowl was porcelain cream color, which turned dark grey after I scratched it... I couldn't tell at the time because the water was dirty. This $1.75 product worked wonders! Thanks for the advise ... I won't be buying a new $300+ toilet bowl, and I never have to tell my fiance what happened while he was away!

Stefanie Dew
- Sicklerville, New Jersey
September 15, 2008


A. Listen, people are talking about some barkeeper something.... I am foolish, yes I know, I used a snake in my toilet when I should have used an auger, but in my defense ... I'm not a plumber, just a mommy. Now back to my response. USE ANYTHING LIKE: Ajax this on eBay or Amazon [affil links] or whatever is like it. Dry the spot pour it on and scrub the sh*t out of it. It won't take out really, really deep scratches but it takes out most of them due to a snake screw up ... lol.

Katrina Ryan
- Rochester, New York


thumbs up sign Barkeepers Friend this on eBay or Amazon [affil links] - W O W !
Thanks for the tips everyone, I scratched a toilet in a rented place with a hanger, was stressing until I tried the recommendation, and voila! Gone, completely, after an hour of soaking.

Cheers

Kenny Mac
- Los Angeles, California
January 6, 2009


A. Just scratched my Mom's toilet. Barkeepers Friend is definitely the way to go!

Jason Land
- Philadelphia, Pennsylvania


thumbs up sign Well, I stumbled upon this site searching for an answer to the scratches my father-in-law made in our toilet unclogging it with a wire coat-hanger. As with the other testimonials, thanks for the posts about Barkeepers Friend. I emptied about a 1/3 of a can into the bowl, mixed it up well with a toilet brush, let it sit over-night, then scrubbed again with the toilet brush in the morning before flushing to reveal - the scratches were gone. OK, my method maybe was overkill, but it worked and peace in the family has been restored. Thanks Barkeepers Friend and thanks to all the previous positive posts about this product.

Don Kirk
- Calgary, Alberta, Canada




Q. Hi I'm from the UK & have had the same problem with the scratches in the toilet bowl..and to make matters worse it's not my toilet; I'm renting and landlady is due her 4 monthly visits so need to get it removed quick.
I used a knife to remove caked in lime scale (coz at her last visit she had me about that and nothing I tried would get rid, grr).
Anyway this has resulted to my horror pencil type scratches -- eeek.
Anyway done some research trying to find a D-I-Y rather then fork out for a professional to come and do it (yes I'm that desperate). I came across your Barkeepers Friend -- however they don't sell all the products in the UK and USA sites won't ship here. I'm after the one that is shown in the links for amazon but no do here but they do other ones and they have read not to use on enamel .. I have no idea what the toilet is made off for a start plus can anyone recommend another Barkeepers product I can use instead of the one in the link or is all of them ok to use in the loo?

Thanks

Jade Gadsden
- Rugby, UK


A. Hi Jade,
Toilets in the USA are invariably made of solid porcelain (similar to china); I don't think I've ever seen a metal toilet here. But I have seen painted steel toilets in Europe, so I don't know what you have ... but simply taping on it ought to reveal which type yours is.

If it's painted I wouldn't know the type of paint it is and what is safe to use on it, but if it is porcelain it's pretty hard to hurt it with chemicals or scouring powder. Any scouring powder will probably work but if it has oxalic acid it will probably work faster & easier.
Luck & Regards,

ted_yosem
Ted Mooney, P.E. RET
Striving to live Aloha
finishing.com - Pine Beach, New Jersey


A. Ok. Y'all have been talking toilets. I googled for something that would get the gray marks off of vintage ceramic dishes and your forum popped up. So I am going to get Barkeepers Friend and try it on a dish. If it works, I will be back on here to post my results.

Kathy Conner
- Ventura, California


A. After looking up Barkeepers Friend, the chemistry of removing a metal mark with acid made so much sense to me that I tried the old standby, a paste of table salt and white vinegar in bulk on eBay or Amazon [affil links] ; and table salt and baking soda [in bulk on eBay or Amazon [affil links] and water. Both worked well and did the job. Nothing like putting on a pair of gloves this on eBay or Amazon [affil links] and good old elbow grease.

Mark Robinson
- Orlando, Florida, USA


A. If you live somewhere where you cannot obtain Barkeepers Friend or other branded products mentioned here, oxalic acid crystals this on eBay or Amazon [affil links] are readily available in pharmacies or (in Europe) drogueries. Just pour a generous amount in the toilet bowl, let sit for a few hours and wipe with a sponge or cloth. The scratch marks will disappear like magic.

Paul Vitalis
- Brussels, Belgium
November 14, 2010


thumbs up sign Awesome post. I was cleaning lime away on my porcelain toilet bowl with C-L-R and a metal brush and scratched the cr*p out of the toilet. I was freaking out about painting it to fix it but then read about how the Barkeeper's Friend was working so I just tried pure baking soda and a wet paper towel and all the dark scratches went away! Now the toilet looks brand new! Thanks!

timea mester
- san marcos, Texas
April 29, 2011


A. You can buy Barkeepers Friend off the shelf this on eBay or Amazon [affil links] . Can't wait to go home and try it on my toilet I "wrecked" last night.

Tim Kaczmarek
- Charlottesville, Virginia


thumbs up sign Thank you! The Barkeepers Friend really worked!!! My husband will be so surprised when he gets home! He really thought he had done permanent damage and he'd have to buy a new toilet. :-)

Betsy Smith
- Lebanon, Ohio


thumbs up sign I really can not stress enough how good Barkeepers Friend is.
I damaged the toilet of a couple hosting me whilst unblocking it pretty badly but this worked a treat.

For future reference - never touch porcelain with anything metal but if too late Barkeepers Friend will save the day.

Theo Penty
- norwich, Connecticut


A. There's a big difference between stained porcelain and scratched porcelain. I tried to remove the unsightly toilet ring with a pumice stone. It did a fair job, but left the porcelain lightly scratched. The rough surface now catches a stain much quicker. I started cleaning with Clorox Toilet Bowl Cleaner with Bleach this on eBay or Amazon [affil links] , and now no more scrubbing! Just squeeze it on, let it sit for a few minutes, and flush for a perfectly clean toilet bowl. If necessary you might want to use a soft scrub brush for stubborn brown spots before flushing.

To return to my original point, now I plan to use Barkeepers Friend or some other mild abrasive to polish out the scratches left by the Pumice Stone.

Gene Bihit
- Chino, California USA
December 20, 2017




I bought a toilet auger this on eBay or Amazon [affil links] and thought I could unblock my toilet myself without he help of a professional. I was so proud to show my husband how handy and thrifty I could be until I noticed the scratches on the toilet which the hardware store warned me not to do. I have to say unless you are a professional even using a toilet auger this is difficult NOT to do. As this site suggested, I used Barkeepers Friend and it worked magic on my brand new toilet in my newly purchased home. Crisis averted with a very angry hubby!

Jackie Owen
- Ridgewood, New Jersey, USA
August 29, 2011

Ed. note -- Warning: the shielding tube on a toilet auger can only protect the bowl from scratching if you remember to retract the snake into the tube before inserting and removal from the toilet. If you forget and use it like a regular snake, and let the snake scrape around the bowl it will scratch it :-(

thumbs up sign A toilet in our office clogged with toilet paper. I called a neighbor who brought over a rusty snake. I asked the question, will the snake damage the toilet bowl? The reply was no. The result was yes. I was prepared to purchase another toilet because the stain was so bad that there was no way we could keep the toilet in the condition it was in.
I immediately went to the internet in search of possible hope in salvaging the expensive toilet. First thing I read was DO NOT SNAKE TOILET. I went through the comments and found Tom's of California which seemed the most effortless method because does not require draining the water out. Tom suggested using Barkeepers Friend . went to hardware store in Takoma Park, went back to office and was stunned at how it made the scrapes, or stains or whatever it was disappear in 60 seconds.
I began to use the same compound on the porcelain wash bowls and stainless steel bowls as well. Got all the scrapes off. thanks TOM.

Barbara Cameron
- Washington D.C. U.S.A.


thumbs up sign thumbsdown The Barkeepers Friend really worked. Unfortunately I ruined my upper toilet seat with bleach before reading this.

Lee New
- Port St. Lucie, Florida




Q. I had a tan line at the water line on my light colored toilet.
I let bleach sit in it for a bit which helped but I then decided to scrub with stainless scrubbing pad-- instantly all of the area under the water turned gray . . . oops
repeated flushing and scrubbing has not helped get rid of the stain
any thoughts?

colly R
- Green Bay, Wisconsin, USA
February 16, 2012


A. Toilet bowl got scratched up badly with a toilet augur. Read suggestions. Going to go out and buy some of that Beekeepers stuff, but in meantime, poured in a can of Sprite soda - right into the water. A couple hours later, scratches were disappearing! Unbelievable! Poured in another can of Sprite. Within hours, every trace of those black scratches were gone! Flushed toilet and all is well! Inexpensive result! Now just think what that soda does to your stomach!

Sue Eastford
- Hadlyme, Connecticut USA


Hi, Sue.
Let me guess ... Sprite removes black scratches from your stomach inexpensively? Am I getting warmer or colder?  :-)
Regards,

Ted Mooney, finishing.com
Ted Mooney, P.E.
Striving to live Aloha
finishing.com - Pine Beach, New Jersey


thumbs up sign I too followed this post and got a can of Barkeepers Friend this on eBay or Amazon [affil links] to tackle my toilet auger scratches. I just vacuumed the water out, sprinkled the magic dust, wiped with a wet paper towel (while wearing gloves) and woooosh...scratches gone. Awesome product. Highly recommended for this application.

N Baird
- Chicago, Illinois



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